Terms & Conditions

Read our terms and conditions for using our services

Terms and Conditions of Sale – Syper-Drakon Online Tablet Store & Pharmacy

Effective Date: October 26, 2023

Welcome to Syper-Drakon, your #1 Online Tablet Store & Pharmacy. These Terms and Conditions ("Terms") govern your access to and use of the Syper-Drakon website, mobile application (if applicable), and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Service.

1. General Provisions and Acceptance of Terms

1.1. Scope: These Terms constitute a legally binding agreement between you ("User," "You," or "Your") and Syper-Drakon ("We," "Us," or "Our") concerning the purchase of medicinal products ("Products") via this online platform. All transactions are conducted in United States Dollars (USD) and are governed by the laws of the jurisdiction under which Syper-Drakon operates (where applicable, US laws apply).

1.2. Eligibility: By using the Service, you represent that you are of legal age in your jurisdiction to form a binding contract and have the legal capacity to accept these Terms. Certain prescription medications may require valid prescriptions from a licensed healthcare provider, as detailed during the ordering process.

1.3. Medical Disclaimer: Syper-Drakon is an online retailer and pharmacy facilitator. The information provided on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment provided by a qualified healthcare professional. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any new treatment.

2. Rights and Obligations of the Parties

2.1. Syper-Drakon's Obligations:

  • To provide the Service with reasonable skill and care.
  • To process orders promptly and ensure that all shipped Products meet the quality standards represented on the website at the time of purchase.
  • To maintain the confidentiality of User personal and payment information in accordance with our Privacy Policy.
  • To ensure compliance with all relevant regulations pertaining to the sale and distribution of non-prescription and prescription medications that we are legally authorized to dispense or sell in the relevant jurisdiction.

2.2. User's Obligations:

  • To provide accurate, current, and complete information when registering an account or placing an order.
  • To comply with all applicable laws regarding the importation and personal use of purchased medications in your country of residence.
  • To ensure that any prescription provided is genuine, valid, and issued by a duly licensed practitioner.
  • To use the purchased Products strictly in accordance with the directions provided by the prescribing physician or as indicated on the product labeling.

3. Order Placement Procedure

3.1. Offer to Purchase: Placing an order on the website constitutes an offer by the User to purchase the selected Products. All offers are subject to availability and acceptance by Syper-Drakon.

3.2. Order Confirmation: After receiving your order, we will send an email confirmation acknowledging receipt of your order. This email is for informational purposes only and does not constitute acceptance of your order.

3.3. Acceptance and Contract Formation: The contract for the sale of the Products is formed only when we dispatch the Products to you and send you a second confirmation email titled "Order Shipped." If we are unable to fulfill your order (e.g., due to stock unavailability or prescription verification failure), we will notify you and cancel the order, offering a full refund if payment has already been processed.

3.4. Prescription Verification: For prescription-only medicines, Syper-Drakon reserves the right to verify the authenticity and validity of any submitted prescription with the issuing healthcare provider before dispensing or shipping the order.

3.5. Pricing: All prices are listed in USD ($) and are subject to change without prior notice. The price charged will be the price displayed at the time the order is placed and confirmed, prior to shipment.

4. Delivery and Payment Terms

4.1. Payment Methods:

We accept various forms of payment as indicated during the checkout process. By providing payment information, you warrant that you are the authorized user of the card or account, and you authorize us to charge the total purchase price, including shipping and taxes (if applicable), to that account.

4.2. Shipping and Delivery:

  • Shipping Territories: We ship to locations as specified on our website. Users are responsible for ensuring that the delivery address provided is correct and accessible.
  • Shipping Times: Estimated delivery times are provided as guidance only and are not guaranteed. Delays may occur due to customs processing, carrier issues, or high-volume periods. Syper-Drakon is not liable for delays once the shipment has been handed over to the carrier.
  • Risk of Loss: The risk of loss and title for the Products pass to you upon our delivery to the shipping carrier.
  • Customs and Import Duties: For international shipments, the User is solely responsible for any customs duties, import taxes, tariffs, or brokerage fees imposed by the destination country. We declare the value truthfully as required by law; we do not alter declarations to avoid customs charges.

5. Returns, Exchanges, and Cancellations

5.1. General Policy: Due to the nature of pharmaceutical products, most items sold by Syper-Drakon are **final sale and non-returnable** once shipped, except as required by mandatory local consumer protection laws or if the item is defective or incorrect.

5.2. Defective or Incorrect Products: If you receive a Product that is demonstrably defective, expired upon arrival (where standard shelf life exceeds the transit time), or different from what you ordered, you must contact us within seven (7) calendar days of delivery.

  • To initiate a claim, you must provide photographic evidence of the packaging and the product defect/discrepancy.
  • Upon verification, we will, at our discretion, either issue a full refund or arrange for a replacement shipment. We reserve the right to request the return of the incorrect/defective item at our expense.

5.3. Cancellation of Order: Orders can only be cancelled if the request is received before the Order Shipped confirmation email is sent. Once processing begins, cancellations are subject to a processing fee (up to 10% of the order total) to cover handling and restocking costs, provided the order has not yet been dispatched.

5.4. Non-Returnable Items: Items that are not eligible for return include, but are not limited to: Prescription drugs, controlled substances, opened packages, and items where contamination may pose a health risk.

6. Limitation of Liability and Indemnification

6.1. Limitation of Liability:

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SYPER-DRAKON, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR THE PRODUCTS.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM, OR $100 USD, WHICHEVER IS LESS.

6.2. Medical Liability Disclaimer:

SYPER-DRAKON DOES NOT WARRANT, ENDORSE, OR ASSUME ANY LIABILITY FOR THE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT PROVIDED BY ANY THIRD PARTY. USE OF THE PRODUCTS IS ENTIRELY AT YOUR OWN RISK. WE ARE NOT LIABLE FOR ANY ADVERSE REACTIONS OR INJURIES RESULTING FROM THE MISUSE, IMPROPER APPLICATION, OR UNAPPROVED USE OF ANY PRODUCT PURCHASED.

6.3. Indemnification:

You agree to defend, indemnify, and hold harmless Syper-Drakon and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your breach of any provision of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that the Products purchased caused damage to a third party.

7. Force Majeure

Syper-Drakon shall not be held liable or responsible to you for failure or delay in fulfilling any of its obligations under these Terms if such failure or delay is caused by or results from causes beyond its reasonable control, including, but not limited to: acts of God, fire, flood, war, terrorism, riot, embargoes, acts of civil or military authorities, acts of government (including denial or revocation of licenses or permits), severe weather events, pandemics, strikes, or other labor disputes, transportation failures, or widespread internet or utility outages ("Force Majeure Event").

In the event of a Force Majeure Event, Syper-Drakon shall use reasonable efforts to resume performance as soon as practicable and shall notify you of the delay.

8. Intellectual Property Rights

All content on the Service, including text, graphics, logos, images, software, and the compilation thereof, is the property of Syper-Drakon or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

9. Modification of Terms

Syper-Drakon reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes by posting the new Terms on the website or by other means deemed appropriate. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modifications, you must cease using the Service.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction applicable to Syper-Drakon's primary operating location (United States), without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good faith negotiation between the parties. If negotiation fails, any legal action shall be brought exclusively in the federal or state courts located in the jurisdiction applicable to Syper-Drakon.

11. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: